Our Commitment to Responsible Gaming

As one of the best social casino platforms in the UK, Lastomia Casino recognizes the importance of responsible gaming. We believe that social casino games should be a form of entertainment, and we are dedicated to ensuring that our platform remains a safe and enjoyable experience for all players.

Our responsible gaming policy is built on the principles of player protection, transparency, and education. We provide tools and resources to help our players make informed decisions about their gaming activities and maintain control over their experience on our online casino platform.

Responsible Gaming Principles

At Lastomia Casino, we adhere to the following principles to promote responsible gaming:

  • Ensuring that our social casino games are fair and transparent
  • Providing clear information about how our games work
  • Offering tools to help players manage their gaming activity
  • Preventing underage access to our platform
  • Protecting vulnerable players
  • Providing support and resources for players who need assistance

Responsible Gaming Tools

We offer a range of tools to help our players maintain control over their gaming experience:

Time Limits

Set daily, weekly, or monthly time limits for your gaming sessions. Receive notifications when you approach your limit to help you manage your time effectively.

Activity History

Access your complete gaming history to track your activity, including time spent, games played, and virtual currency used. This helps you stay informed about your gaming patterns.

Self-Exclusion

If you feel you need a break from gaming, you can temporarily or permanently exclude yourself from our platform. During this period, you will not be able to access your account.

Reality Checks

Enable reality check notifications that remind you of how long you've been playing at regular intervals. These gentle reminders help you maintain awareness of your gaming time.

Protecting Minors

Lastomia Casino is strictly for players aged 18 and over. We take several measures to prevent underage access to our social casino platform:

  • Age verification during registration
  • Regular account checks to verify player age
  • Parental control resources and guidance
  • Reporting mechanisms for suspected underage accounts

We encourage parents to use filtering software to prevent minors from accessing online gaming sites and to educate their children about responsible internet use.

Recognizing Problematic Behavior

While our platform uses virtual currency and does not involve real money gambling, we recognize that excessive gaming can become problematic for some individuals. Signs that gaming may be becoming an issue include:

  • Spending increasing amounts of time on gaming activities
  • Neglecting personal, family, or work responsibilities
  • Feeling irritable or anxious when not gaming
  • Lying about the amount of time spent gaming
  • Using gaming as an escape from negative feelings
  • Attempting to reduce gaming without success

If you recognize these signs in yourself or someone else, we encourage you to use our responsible gaming tools or seek professional help.

Our Responsible Gaming Team

Our dedicated responsible gaming team is available to assist players with any concerns they may have about their gaming activity. The team is trained to provide support, information, and guidance on responsible gaming practices.

If you have questions about our responsible gaming tools or policies, or if you need assistance with managing your gaming activity, please contact our support team at [email protected].

Employee Training

All Lastomia Casino employees receive comprehensive training on responsible gaming practices. Our team is equipped to recognize signs of problematic behavior and to provide appropriate support and resources to players who may need assistance.

We regularly review and update our training programs to ensure that our team remains informed about the latest responsible gaming best practices and research.

Continuous Improvement

At Lastomia Casino, we are committed to continuously improving our responsible gaming practices. We regularly review our policies, tools, and procedures to ensure they remain effective and aligned with industry best practices.

We welcome feedback from our players and stakeholders on how we can enhance our responsible gaming initiatives. If you have suggestions or comments, please contact us at [email protected].